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15 Cruise Complaints Every Cruiser Is Sick of Hearing About

In 2023, the passenger volume reached a record 31.7 million, marking a 7% increase over 2019 levels. The global cruise market is projected to grow by 4.81% between 2024 and 2029, resulting in a market volume of $53.49bn in 2029. Over 40 cruise lines operate over 400 cruise ships, catering to various tastes, budgets, and interests.

The average cruise passenger spends an estimated $259.05 (a ticket price of $179.01 and $80.05 for onboard spending ) for a cruise duration of 8.5 days. However, a few naysayers always love to complain about almost everything. Read on to find out 15 cruise complaints every cruiser is sick of hearing and what you can do to have a smoother sailing experience.

“The ports are always overcrowded.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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A Cruise Lines International Association (CLIA) study notes that the cruise industry contributes over $150 billion annually to global economies, underscoring its immense popularity. So yes, bustling ports signify that you’re onto something good.

When available, grab priority boarding options and plan meals or activities during off-peak hours. Consider shore excursions that whisk you away from the busy tourist traps. Websites like Viator provide tailor-made tours that can lead you to local markets and stunning, less-visited beaches. Many ships have mobile apps to help you schedule and avoid crowds.

“Cruises are Expensive”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Cruises offer accommodations, meals, entertainment, and activities at one price, making them one of the most cost-effective holiday options on the market. On average, cruisers spend about $1,500 per person for a seven-day trip, which can include transportation, entertainment, and meals—far less than a land-based resort vacation.

Look for cruise deals, especially during wave season when discounts can be 30-50%. Consider booking early, as many cruise lines offer incentives for early reservations, and keep an eye out for last-minute deals. Additionally, take advantage of all-inclusive amenities like on-board dining and free entertainment to maximize your experience without adding extra costs.

“I’m seasick.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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The truth is, with modern cruise ships designed for comfort and stabilization, seasickness should be rare. Only a small percentage of cruisers experience severe seasickness (under extreme circumstances). Consider packing over-the-counter remedies like Dramamine or using acupressure wristbands.

Additionally, positioning yourself in the midship area, where the motion is less intense, can make a difference. Engaging in light activities, staying hydrated, and snacking on crackers rather than heavy meals can also help keep nausea at bay.  

The Food Fiasco

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Every cruise ship might not serve Michelin-star meals at every meal, but the sheer variety and quality of the options available can be staggering. Many lines now offer a dizzying array of dining options, from gourmet restaurants to casual eateries with an ever-changing menu of international flavors.

Don’t just settle for the main dining room—try themed nights, specialty restaurants, or local cuisine events that often pop up during your voyage. Lines like Royal Caribbean and NCL have embraced diverse menus and cutting-edge chefs, so if you’re craving sushi or Italian, you’re in for a treat. Don’t hesitate to inform the staff about your preferences and dietary restrictions.

“The Wi-Fi is terrible and expensive.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Duh! You’re at sea. Advancements in satellite technology have improved connectivity onboard, yet many still expect land-like speeds. Research your cruise line’s internet options ahead of time; For instance, Royal Caribbean has rolled out its VOOM internet service, touted as “the fastest at sea.”

Additionally, consider pre-purchasing Wi-Fi packages, which can save you some hard-earned cash. And if you’re looking to unplug, why not embrace that digital detox? Spend those internet-free moments soaking up the sun, exploring the ship, or connecting with fellow cruisers instead.

“There’s Nothing to Do”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Cruise ships are packed with activities for all ages. Consider checking the daily schedule—most cruise lines provide an itinerary filled with events. Look into the ship’s specialty offerings, like trivia games, wine tastings, and art auctions, which can often fly under the radar.

For travelers seeking a more adventurous experience, many ships offer excursions that range from cooking classes with celebrity chefs to skydiving simulators, high-tech games, and experiences like Laser tag, themed Deck Parties, and drag queens at sea (made famous by U River Cruise).

“It’s Not Like the Pictures”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Photos in brochures are often taken under the best conditions with professional equipment (just like some of your Instagram pictures). Focus on the unique experiences each cruise offers. Research your cruise line and destination thoroughly – read reviews, join travel forums, and watch vlogs from real passengers.

Websites like CruiseCritic offer valuable insights from fellow cruisers. If you’re seeking paradise, consider embarking on voyages with less-known paths—explore destinations like the Azores or the Galápagos Islands, where the beauty is untouched and plentiful!

“There are so many hidden fees.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Many fees, like gratuities, on-board activities, or specialty dining, are thoroughly outlined in your cruise package details. In reality, this is just part of the transparent cost structure typical for the travel industry. Review your cruise line’s website for a detailed breakdown of what’s included in your fare.

Check for any additional fees related to excursions, specialty dining, or beverage packages. Plus, consider taking advantage of all-inclusive packages offered by lines like Sandals Cruises, where many extras are included upfront. Budget for additional expenses and consider pre-paying for packages to avoid surprises.

“My luggage got lost.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Lost luggage is rare but can happen, just like with air travel. Less than 3% of luggage goes missing during travel, and most cases are resolved in under 24 hours.

Pack all your essentials—medications, a change of clothes, and any treasured items—into your carry-on. Properly tag your luggage using the tags provided by the cruise line. They have systems in place designed to reunite you with your bags swiftly. As a precaution,

“The cabins are tiny and uncomfortable.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Cabins are designed for comfort, not for sprawling out like you would at home. Space is a premium on a ship, and those cozy cabins can still be a delightful retreat after a day of adventure. Maximise storage by using the under-bed space for your suitcase and hooks for clothes or accessories on the walls.

Bring packing cubes to organise your belongings and keep your space tidy. If you need more room, consider upgrading to a balcony or suite—many cruise lines, like Royal Caribbean and Norwegian Cruise Line, offer various cabin options tailored to different preferences and budgets.

“Cruises are terrible for the environment.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Nonpoint source pollution (like septic tanks, cars, trucks, boats, and farms), which occurs due to runoff, is the biggest source of ocean pollution. About a quarter of all ocean waste comes from cruise ships. Companies like Royal Caribbean and Carnival Corporation are investing in advanced wastewater treatment systems and cleaner fuel options that dramatically reduce emissions.

A study by the International Maritime Organization found that by 2030, implementing new technologies (such as LNG-powered ships and advanced waste management systems) could reduce carbon emissions from ships by as much as 40%. Bring reusable water bottles, opt for shore excursions that support local environmental efforts, and avoid single-use plastics.

“I Can Never Find Privacy on a Cruise”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Cruises are highly social environments meant for mingling and making memories. To strike a balance between socializing and some personal space, choose cruise lines that offer a variety of private venues or suite options.

For example, many ships feature adults-only retreats like the Serenity Deck on Carnival Cruise Line or the Haven on Norwegian Cruise Line, where you can kick back and enjoy peace away from the hustle and bustle.

“Cruises are just for old people.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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The Cruise Lines International Association (CLIA) notes that 20% of cruise passengers are aged 20-39, with 88% of millennials planning to cruise again. Cruise lines are stepping up with features that scream fun and adventure, from thrilling water slides and rock climbing walls to vibrant nightlife options like clubs and live entertainment.

Plus, ships like those from Virgin Voyages are designed exclusively for adults, featuring chic lounges, unique experiences like tattoo parlors, and trendy dining options that appeal to younger crowds.

“Are Cruises Safe?”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Like any form of travel, cruising comes with its risks, but the cruise industry is constantly evolving to enhance passenger safety and satisfaction. Roughly one cruise ship sinks every five years. 

Familiarising yourself with emergency procedures can significantly enhance your peace of mind. Additionally, check out reviews and ratings for the cruise lines you’re interested in, which can give you insight into their safety record.

“I can’t get good sleep on a cruise.”

15 Cruise Complaints Every Cruiser Is Sick of Hearing About
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Yes, rocking the ocean waves and the laughter echoing from nearby clubs can disrupt your Zzz’s. Consider the cabin location. Opt for a mid-ship room where the stabilizers do their job best, reducing the swaying sensation.

Create a sleep-friendly environment in your cabin: adjust the thermostat to a calm, comfortable temp, use blackout curtains to keep out the morning sun (because who needs an alarm with that blaring?), and bring along some earplugs for those occasional late-night disco parties or even the soft chatter of other cruisers.

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