15 Polite Gestures That Actually Annoy Uber Drivers—And How to Improve
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It can be annoying and draining for an Uber driver to deal with obnoxious or careless customers. While most riders are kind and considerate, some actions can be quite bothersome and difficult for drivers to handle. These frequent annoyances include passengers who are often late for their pickup, mistreating the driver, or making irrational demands.
The driver’s experience can also be greatly impacted by problems like unclear directions, eating or drinking without permission, loud music or conversations, and failing to leave a tip. Recognizing these difficulties helps provide a happier and more pleasurable travel experience for both drivers and passengers.
Suffering in Silence
The most common “polite” habit Uber drivers dislike, according to drivers, is not speaking up when anything is wrong, and Paddock’s quiet is a good illustration of this. Kelly J., an Uber platinum-level driver who has been driving for the company since its founding, says, “Our success depends on happy riders, and while I try to do everything I can to anticipate what people will want, it helps me a lot if they just tell me at the start of the ride if they need something or if something is bothering them.”
The worst is when people complain on the app, give me a low rating, or fail to tip me when I could have fixed it during the ride.
Calling or Texting Us Directions to “Help” Us Pick You up Faster
Are you concerned that your driver won’t be able to discover where you are and will be late? You may believe that providing your driver with more precise directions over the phone or via text will be beneficial. According to platinum-level driver Solomon T., “Pax [Uber’s term for “passengers”) can see where we are through the app at any time, and our GPS shows us the best route to get places, so there’s no need to give us that extra info, and we’re already coming as quickly as we can.”
According to him, messages and calls might even make your trip slower because drivers are only allowed to answer or receive calls while the side of the road stops them.
Giving Us Directions From the Backseat
We understand that you want to make the trip easier for your driver and that you know where you’re going. Giving your driver directions to the destination, despite your belief that doing so will make the travel easier, is usually not helpful. “These days, GPS is the best. It considers things we can’t see, including traffic and construction.
Thus, if I choose a path different from what you believe to be the best, please be aware that GPS most likely has a superior idea. Sure, a rider can insist on taking a specific route, and he typically gets his wish, but it usually results in reduced efficiency.
Extending Your Goodbye
There are moments when you and your driver click so well that the chat flows easily and enjoyably. It seems reasonable that you would want to continue talking or chatting a little while after arriving at your destination rather than just saying “thank you.”
Isn’t it courteous to show interest in those who provide services? Not quite. When you get to your location, express your gratitude to your driver and quickly go. “Serve personnel are courteous not out of friendship but rather as a necessity of their jobs.”
Tipping Through the App While Sitting in the Car
It’s all about speed; the more trips a driver can complete in a certain amount of time, the more money they may make. Uber occasionally even awards bonuses for finishing a predetermined number of journeys during busy periods, such as holidays. “Customers will occasionally sit in the car to end the trip, give the driver a rating, and leave a tip.
Slamming the Car Door
While it may seem like a small gesture, slamming the door when entering or exiting an Uber can be jarring and irritating for drivers.
It creates a loud noise and shows a lack of consideration for the driver’s vehicle. Instead, try closing the door gently to show respect and care for their car.
Asking for Multiple Stops
While it may be convenient for you as a rider to make multiple stops during your Uber ride, it can be a hassle for the driver.
It adds time to the trip and means less income for the driver. If possible, try to limit your stops and only request them if necessary.
Making a Mess in the Car
It’s always appreciated when riders respect the cleanliness of our vehicles. However, some passengers may leave trash or make a mess during their ride. This can frustrate drivers who take pride in keeping their cars clean and presentable.
Please try to keep the car tidy during your ride, and if you do make a mess, offer to clean it up or tip the driver for their time.
Not Respecting the Driver’s Personal Space.
As riders, it’s crucial to respect our personal space while driving. This includes not touching any personal belongings or adjusting the radio without permission.
It can be distracting and uncomfortable for drivers when riders invade their personal space without consent.
Not Being Ready When the Driver Arrives.
When requesting an Uber, it’s essential to be ready and waiting for the driver when they arrive. It not only saves time but also shows consideration for the driver’s schedule and other passengers who may be waiting for a ride.
Canceling the Ride Without a Valid Reason
While we understand that plans can change, canceling an Uber ride at the last minute without a valid reason can frustrate drivers. It not only wastes their time but also negatively affects their earnings. If you must cancel, do so immediately and provide a valid reason.
Not Tipping or Leaving a Bad Rating for No Reason.
Tipping and ratings are crucial for drivers, as they can significantly impact our earnings and reputation. If you had a positive experience with your driver, please consider leaving a tip or high rating to show appreciation.
On the other hand, if you do have an issue during your ride, try communicating with the driver first before giving a low rating or no tip.
Asking Personal Questions
As drivers, we may have a friendly demeanor, but it’s essential to remember that we are still strangers.
Some passengers may ask personal questions that can be uncomfortable or invasive for the driver. Please respect our privacy and avoid asking personal questions unless the driver initiates a conversation.
Making Excessive Noise
While we understand that some passengers may want to listen to music or have conversations during their ride, keeping the noise level at a reasonable volume is essential.
Excessive noise can be distracting for drivers and may interfere with their ability to focus on driving safely.
Not Treating Drivers as Equals
Last but not least, it’s essential to remember that Uber drivers provide a service and should be treated with respect and equality.
It is not acceptable to treat drivers unfairly or disrespectfully; this might lead to account suspension or cancellation. Remember to treat your driver as you would like to be treated.
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